Archives: Communication

With the initial economic shock of the COVID-19 pandemic behind us, the task of rebuilding businesses and the economy is now high on the agenda — for organisations and government alike. We are all acutely aware that the enforced change of the past months has brought uncertainty and accelerated adaptability in equal measure, with communication… Read More

They say the best time to deal with a crisis is when there is no crisis. Which is why developing a robust crisis and issues communication plan is vital to businesses navigating these already challenging times. In our latest Communication for business leaders seminar brought to you in partnership with CCIQ, Rowland’s Chief Operating Officer… Read More

At a time when authenticity and altruism are not only expected — but demanded — by consumers, it’s become clear that the power of communication and genuine relationships are more than earning their place on the COVID-19 response and recovery agenda. In fact, as we heard in Rowland’s first Corporate Affairs Discussion Forum — bringing… Read More

Doing business in the current COVID-19 environment is the very definition of unprecedented. We’ve never seen anything like it. Which means we don’t always have the answers. But if you’re leading a business, people are counting on you and expect you to show up, every day. And this is hard. We recognise that, and so… Read More

Social distancing measures have forced us to think differently about community engagement — traditional methods such as door knocking, in-person focus groups and public displays are no longer possible in the short to medium term. Now more than ever, communication professionals are embracing digital platforms to inform and engage with our audiences. But even in… Read More

Crisis management has been a significant part of the Rowland business since its formation, but never in my 30+ years of business have I seen a crisis so far reaching as COVID-19. The economic fallout has impacted businesses like never before, and while Australia may be ahead of its international neighbours in its health response… Read More

In troubling times, internal communication is your greatest ally and an absolute priority. It doesn’t matter what type or size business you have, your employees must be top of mind as you navigate the impacts and challenges now and yet to come. In the best-case scenario, your business continuity depends on keeping people motivated, productive… Read More

Internships are daunting. If you are anything like me, you literally had no idea what to expect. What do I wear? When do I go on lunch? Do I put a comma here or there? What does ETL, KDM, SEO, BDV and WIP mean? (Yes, I made one of those acronyms up). Earlier this year, I… Read More

Mention financial communication to many communication consultants and you are met with a blank look. “We’re words people” they say. While that is true, financial communication is more than just a numbers game — it combines the best parts of communication with the best of investor relations and then mixes in design and issues management…. Read More

If you are reading this, presumably literacy and numeracy are not issues you have to face in your day-to-day life. Your ability to read, to fill out a form or use a computer with ease is something you — and your employer — probably take for granted. But for an estimated four million Australians, the… Read More